Launderette & Laundry Services Terms
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We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
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Loss or damage to customer items
In the unlikely event we lose or damage an item we will compensate you for your loss.
If the items is new (under 1 month old) and you provide a reciept, we will pay 80% of the value taking into account wear and tear to our maximum.
If the item is 1 month to 3 months old and you provide a reciept, we will pay 50% of the value taking into account wear and tear to our maximum.
If your item is over 3 months old or you don’t produce a reciept, we would compensate a maximum of £20
Proof must be provided that the item(s) were present and we were responsible for loss or damage.
It is the customer responsibility to separate coloured and white washing in their service wash. We will endeavor to check but again, we accept no responsibility for colour cross contamination.
Maximum Compensation £50
Unclaimed Items: Due to our limited storage we will store customer items not collected for a maximum of 12 Weeks from date of order. If customers items are not collected within this time then we will dispose of Items. ALL charges remain payable and we may take action to recover any debts using a debt collection service.
PAYMENT for our services
If you do not make payment to us within thirty (30) days of receipt of invoice than we shall have the right to claim interest under The Late Payment of Commercial Debts (Interest) Act 1998 on the overdue amount accruing on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement, and compounding Monthly.
If you do not make full payment to us within (30) days of receipt of our invoice we shall reserve the right to remove and bulk order or other discounts applied to your account and the full un-discounted charges will become payable immediately. A separate invoice will be issued for the balance with the discounts removed.
Any debt collection that we endure will be charged at £80 as an administration and debt recovery cost this amount will be added to your account on commencement of any debt collection action.
We reserve the right to increase our Service Charges as a result of any exceptional increase to the cost of utilities gas, electricity, water etc. We shall give you not less than thirty (30) days notice of any such increase during which you shall have the right to terminate the any Agreement with us.
By using our laundry services you agree to be bound by these terms and conditions and accept the compensation values set above.
A full copy of our terms and conditions are available on request.